Technical Support Scientist / Manager – Molecular Biology
Salt Lake City, UT / Durham, NC
VRS is seeking an experienced Biologist or Microbiologist to serve as a Subject Matter Expert for PCR related instrumentation and testing. The ideal candidate’s background will include hands on lab experience in industry with some level of customer service background.
- Serve as Technical expert for multiplex PCR instrumentation, supporting customers remotely
- Provide product training for customers and internal sales teams
- Collaborate on internal Product Teams and provide Voice of Customer
- Potential opportunity to manage team of 10 Tech Support staff
- When necessary travel to customers sites
- Minimum of a BS in a scientific discipline and at least 3 years industry experience
- Practical experience in Molecular Biology and/or Microbiology testing (PCR a plus!)
- Customer-facing experience in a professional capacity
- Base salary $70-90K + 6% bonus
- No Medical Insurance Premiums!
- 4 weeks PTO + 11 paid Holidays
- 401k up to 9%
- Tuition assistance