Technical Support Scientist / Manager – Molecular Biology

Salt Lake City, UT / Durham, NC

VRS is seeking an experienced Biologist or Microbiologist to serve as a Subject Matter Expert for PCR related instrumentation and testing. The ideal candidate’s background will include hands on lab experience in industry with some level of customer service background.

Primary Responsibilities

  • Serve as Technical expert for multiplex PCR instrumentation, supporting customers remotely
  • Provide product training for customers and internal sales teams
  • Collaborate on internal Product Teams and provide Voice of Customer
  • Potential opportunity to manage team of 10 Tech Support staff
  • When necessary travel to customers sites

Candidate Qualifications

  • Minimum of a BS in a scientific discipline and at least 3 years industry experience
  • Practical experience in Molecular Biology and/or Microbiology testing (PCR a plus!)
  • Customer-facing experience in a professional capacity


  • Base salary $70-90K + 6% bonus
  • No Medical Insurance Premiums!
  • 4 weeks PTO + 11 paid Holidays
  • 401k up to 9%
  • Tuition assistance


Click the Apply link on this posting to submit your application to VRS Recruitment. Please include an updated resume and cover letter.

Reference#: VRS1817

Keywords: PCR, Molecular Biology, Microbiology, multiplex, array, COVID, diagnostics, applications, technical support, customer support, scientist, Salt Lake City, SLC, Utah, UT