Support Engineer – Scientific Instrumentation – MA

Greater Boston

VRS is looking for an experienced Support Engineer based out of Boston or surrounding areas to support a growing laboratory equipment company. The successful candidate will join the service team responsible for providing installation, maintenance, repair, and technical advice for lab equipment at various customer sites.

Primary Responsibilities

  • Installation, preventative maintenance, and repair of laboratory equipment related to pharmaceutical development.
  • Communicate effectively with customers and provide professional service within required response times.
  • Document and report all repairs & product service issues in a clear and timely fashion.
  • Maintain knowledge in the use and application of current and new product offerings.
  • Travel within MA.

Candidate Qualifications

  • Instrument troubleshooting and maintenance experience.
  • Practical, logical, and calm approach to troubleshooting.
  • Ability to learn new technology quickly.
  • Self-motivated working style with the ability to meet required target times.
  • Excellent communication skills; patience with customers.
  • Flexibility to travel outside of designated territory as needed.


  • This is a permanent full-time position with a salary around $100K
  • Car allowance, phone allowance, laptop, etc.
  • Health/Dental/Vision insurance + 401k with company match


Click the Apply link on this posting to submit your application to VRS Recruitment. Please include an updated resume and cover letter.

Reference#: VRS1951

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