Field Support / Service Engineer – Scientific Instrumentation

New England

An innovative and growing scientific device manufacturer is seeking a talented and motivated Service Specialist to support customers throughout New England and occasionally further afield!

Primary Responsibilities

  • Repair, maintain, install, and troubleshoot instrumentation used for the separation and analysis of a variety of chemical compounds
  • Provide outstanding customer support to new and existing customers, including training and technical support
  • Document and report all repairs, product failures, design change recommendations, & customer feedback
  • Maintain knowledge of current technology and applications in the field of bioprocessing
  • Travel as needed. 80-90% in New England with occasional trips to the rest of the US and Canada

Candidate Qualifications

  • Previous instrument FSE experience OR a HPLC lab background
  • Comfortable working with scientific instrumentation, including installation and repair
  • Mechanical aptitude and a logical troubleshooting style
  • Ability to keep cool under pressure & desire to “go the extra mile” for your customer
  • Must enjoy travel and field work!


  • $90-110K base (DOE) + bonus + travel expenses
  • Health/dental/vision
  • 401k with match


Click the Apply link on this posting to submit your application to VRS Recruitment. Please include an updated resume and cover letter.

Reference#: VRS2026

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