Field Service Engineer – Chromatography

Greater Boston

Are you a Scientist or Engineer with experience servicing and repairing HPLC / UPLC / UHPLC instrumentation? Are you looking for a dynamic opportunity?

VRS is currently recruiting a Service Engineer in the Greater Boston area. The primary focus of this position will be the repair, maintenance, and installation of a variety of Liquid Chromatography instruments at customer sites in the Greater Boston area.

Primary Responsibilities

  • Repair, maintain, and install HPLC / UPLC / UHPLC instrumentation – predominantly Dionex / Thermo, Waters, and Agilent
  • Provide excellent customer support by providing customers with training and technical support for installed instruments/software
  • Document and report all repairs, product failures, design change recommendations, and other field service paperwork in a timely fashion
  • Manage repair parts inventory
  • Train and support staff and less experienced personnel
  • Maintain knowledge of current technology and applications

Candidate Qualifications

  • 2+ years working with and repairing LC instrumentation (GC and Mass Spec experience would be an added bonus!)
  • Thorough and logical troubleshooting style
  • Strong interpersonal skills; ability to keep cool under pressure
  • Driven to provide exceptional service


  • $60-80K base for qualified candidates + commission on new business!
  • Vehicle reimbursement or company car available
  • 401k with match
  • Health / Life Insurance


Click the Apply link on this posting to submit your application to VRS Recruitment. Please include an updated resume and cover letter.

Reference#: VRS1701

Keywords: FSE, field service engineer, LC/MS, liquid chromatography, HPLC, UHPLC, UPLC, LC/MS, MS/MS, TOF, time of flight, ion trap, mass spectrometry, mass spec, instrumentation, instrument, vendor, electrical engineer, troubleshoot, service plan, Waters, Thermo, Sciex, pharma, CRO, biotech, pharmaceuticals, clinical